FAQ

FREQUENTLY ASKED QUESTIONS

Everything you need to know about UK Velo events.

STOP — PLEASE READ THIS FIRST

If your question relates to a specific event, please check the event page first. Almost everything you need to know can be found there.

Your rider number is collected on the morning of the event at registration. Nothing is posted to you.

Yes. Helmets are mandatory. No helmet = no ride. Helmets must comply with current safety standards.

You can ride almost any bike, including e-bikes. However, TT bikes and bikes fitted with aero bars or clip-on bars are not permitted.

The work involved in delivering a high-quality event is largely the same regardless of route distance. This includes signage, support vehicles, mechanics, feed stations and medals.

Yes. Once you've collected your rider numbers, simply start together whenever you're ready.

We spend most of our time preparing routes and organising events. Email is the quickest and most reliable way to contact us.

The administration fee covers changes to your entry after booking, such as route changes, transfers and amendments. The fee is £7.44.

Yes. You can change route before the event or even during the ride, provided you let us know so we can update the results correctly.