Frequently Asked Questions
Everything you need to know about UK Velo events.
STOP — PLEASE READ THIS FIRST
If your question relates to a specific event, please check the event page first. Almost everything you need to know can be found there.
UK Velo FAQs
Click a question to open the answer.
HOW DO I GET MY BIKE NUMBER?
Your rider number is collected on the morning of the event at registration. Nothing is posted to you.
DO I HAVE TO WEAR A HELMET?
Yes. Helmets are mandatory. No helmet = no ride. Helmets must comply with current safety standards.
WHAT BIKE CAN I RIDE?
You can ride almost any bike, including e-bikes. However, TT bikes and bikes fitted with aero bars or clip-on bars are not permitted.
WHY ARE SOME ROUTES THE SAME PRICE?
The work involved in delivering a high-quality event is largely the same regardless of route distance. This includes signage, support vehicles, mechanics, feed stations and medals.
CAN I RIDE WITH FRIENDS?
Yes. Once you've collected your rider numbers, simply start together whenever you're ready.
WHY DON'T YOU HAVE A PHONE NUMBER?
We spend most of our time preparing routes and organising events. Email is the quickest and most reliable way to contact us.
WHY DO YOU CHARGE AN ADMIN FEE?
The administration fee covers changes to your entry after booking, such as route changes, transfers and amendments. The fee is £7.44.
CAN I CHANGE ROUTES?
Yes. You can change route before the event or even during the ride, provided you let us know so we can update the results correctly.